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Refund and Cancellation

Refund and Cancellation

Our Refund and Cancellation

At Carry India, we strive to provide high-quality service and ensure customer satisfaction. This Refund and Cancellation Policy outlines the terms and conditions for requesting cancellations and refunds for our services, including RO Water Purifier rentals, UPS services, and other offerings.

1. Cancellation Policy

• Service Cancellation:

Customers may cancel their service request within 24 hours of booking without any charges. After this period, a nominal cancellation fee may be applied depending on the stage of service processing.

• Rental Equipment Cancellation:

If the installation of rental equipment (such as an RO water purifier) has not yet been completed, customers can cancel the order with no penalty. If the product has already been installed, cancellation will require prior notice and is subject to equipment return and inspection.

2. Refund Policy

  • • Eligibility for Refunds:
  • Refunds are applicable in the following scenarios:

  • o Booking cancelled within the stipulated time.
  • o Service not delivered as promised due to our error.
  • o Equipment or product unavailable after successful booking.

  • • Non-Refundable Cases:
  • o Service already rendered (e.g., after installation of RO systems).
  • o Damage caused by the customer.
  • o Delays or issues caused by customer unavailability or incorrect information.

  • • Processing Time:
  • Approved refunds will be processed within 7–10 business days through the original mode of payment.

3. How to Request a Cancellation or Refund?

To cancel your service or request a refund, please contact us through one of the following methods:

Please include your name, contact number, order ID (if applicable), and a brief reason for the cancellation or refund request.

4. Policy Updates

Carry India reserves the right to update or change this Refund and Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date.

5. Need Help?

If you have questions about our refund and cancellation terms, we’re here to assist. Contact our support team for further information or personalized assistance.

This policy is designed to be clear, fair, and transparent, as required under Google Ads guidelines, ensuring user trust and compliance.

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